SLA dashboard: UI updates
Sean Thomas
UI Proposal:
new UI functionality showcase:
https://www.loom.com/share/1722fe41ee1341d2b906bdb9f59ada8b?sid=bed19477-0e39-47fe-bbe7-7136673237a3
new logic required:
Columns:
- please remove funded completely (not required anymore)
Jobs Shown:
- show only job that selected recruiters have in their accounts
Statuses
on Track:
- jobs need to show as 'on track' until day 9 post creation
At Risk:
- jobs need to show as 'as risk' from day 9 to day 12
SLA Breached:
- jobs need to show as 'SLA Breached' after day 12
Milestones
Job Intake:
- needs to be the default status when a job is created and marked as complete automatically
Feedback Calls Scheduled:
- needs to be completed the same day the job is created and need to be flagged as overdue 1 day after the job is created
1st round candidates sent:
- if completed after 48 hours needs to be marked as overdue
Touchpoint 1:
- needs to be completed 4 days post created date
2nd round candidates sent
- needs to be completed 2 days post touchpoint 1 otherwise marked as late or overdue
Touchpoint 2:
- needs to be completed by 8 days post job creation
Client process:
- marked overdue if not completed by 12 days post job creation